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“Selfie” (自拍) 是去年的年度大熱門字彙，但現今工作場所中最時髦的用語就是“Creativity” (創造力)。新的一年, 如何提高團隊的創造力呢? 你不可不看本文的介紹!
進入本文前，請先想想以下詞彙的英文怎麼說：
(A) 重新定位
(B) 綜合
(C) 動搖
Creativity — the ability to identify problems and construct quick fixes— is being (A) recast as a prized and teachable skill. Laura Pappano indicated that “creative” has been the word of choice in Linkedin profiles two years straight.
蘿拉帕帕諾寫道: 「創造力—發現問題和策劃有效解決的能力 — 已被重新定位是最有價值和可以被訓練的技巧。」 「『創意』 是過去兩年, 熱門網站LinkedIn 所刊登的履歷表中最常用到的形容詞。」她說。
“Improving creative thinking skills is the key to improving business performance,” says management consultant John Canfield. What differentiates outstanding and mediocre organizations is whether they know and how effective creative thinking is encouraged.
管理顧問約翰•坎菲爾德說:「提高創造性思維能力是提高經營績效的關鍵。」「偉大和不那麼偉大織機構差別就在於是否和知道如何鼓勵員工更有效的思考。」
Content knowledge evolves quicker than meets the eye, therefore it's crucial for business executives to develop the ability to push their teams beyond (B) synthesis and evaluation — the building blocks of critical thinking — and come up with truly creative strategies for reframing challenges and transforming information. Here are a few places to start:
批判性思考的基石—至關重要在於企業管理人對於不斷快速變化的內容知識制定、推動他們團隊超越綜合和評價的能力，並且為重新規劃的挑戰和變換的訊息提出真正富創意的策略。以下可以從幾個方向開始:
1. Using questions to solve problems. Instead of starting with, "We're not reaching our sales target," begin by questioning on everything relating to the current process. Who is involved, what is the fundamental hypothesis and whether there is room for experimentations? Get your team into the “think of problems as questions” mindset, so they shift away from the typical and come up with new ideas and strategies.
1. 以詢問方式重新詮釋問題所在。與其說「我們未達到目標數字。」不如盡你所能問關於目前的進度，誰參與，基本假設是什麼， 和還有什麼空間去嘗試不同的東西。讓你的團隊去思考的問題是需要答案的問題，讓他們擺脫陳腐的策略，並提出一些新的東西。
2. Don't (1) shoot an idea down immediately. As the leader, your opinion is the weight behind your team’s survival. When you pass a judgment on something, you are more likely to (C) sway others based on your status rather than the quality of your argument. Canfield suggests be the final speaker so your team can (2) wrestle with an idea before you pass judgment. When you do speak, find at least three positives even if the initial response was negative. This will challenge you to think outside the box and model effective, creative brainstorming for your team.
2. 不要立即否定主意。作為領導者，你的意見在團隊中很有分量，所以當你宣佈判斷時，你很可能會動搖別人—基於你的職位，而不是你論點的優劣。坎菲爾德建議, 主管最後說話, 讓你的團隊在你傳達決策前可以和想法搏鬥。當你真的開口講話，至少試圖找出所建議的三項正面，即使你最初的反應是負面的。這將使你挑戰跳出框框思考，並為你的團隊建立有效的，創意性的腦力激盪模式。
3. Visualize the projects for your team. When it comes to solving a problem, place a flipchart on the wall. On the flipchart paste on Post-its, one at a time, then group them into problem categories. On the second flipchart, use the Post-Its to describe the procedures leading to these problems. This practice will help your team solve the first step, confirm the problem and identify the steps that got you to that point.
3. 幫助你團隊視覺化企劃。如果你需要解決一個問題，在牆上張貼可翻式圖表。在便利貼上寫上每一個問題，一次放一個，然後把它們組成共同的問題。在第二個圖表，使用便利貼描述導致這些問題的步驟。這個練習將幫助你的團隊完成解決問題的第一步：確定問題和使你確認問題的步驟。
字詞解析
(1) Shoot something down 否定, 反駁, 駁斥, 擊落
John raised a good point, but the others shot him down almost immediately.
約翰提出好的觀點, 但是幾乎立即被其他人否定 。
(2) Wrestle with 和..搏鬥, 糾結
They have wrestled with the problem for a long time and finally decided to proceed.
他們在這問題上糾結許久, 最後還是決定著手進行。
他們在這問題上糾結許久, 最後還是決定著手進行。
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